iPad tops customer satisfaction ranking - Management Journal

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Apple tablet has positioned itself for the second time as a leader in terms of customer satisfaction, with 836 points out of a maximum of one thousand.

Thus, the iPad has been widely appreciated by consumers based on their performance, ease of use, design, style, features and price, according to the indicators considered in the JD Power report.

In that vein, it is worth mentioning that 51% of consumers Apple has borrowed on occasion your device, at least one more person. The data is closely related to end user satisfaction, as if the consumer is satisfied with a product, is more willing to lend to other people to try it.

Meanwhile, the iPhone has managed to lead the survey referred to eight times.

Meanwhile, Amazon is following in the footsteps of the giant apple, to have 829 points in the overall ranking, positioning itself among manufacturers that exceed the industry average (828 points).

Finally, the top five are occupied by Samsung, Asus and Acer with scores of 822, 818 and 784, respectively.

Havesked 30 Apr, 2013

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Source: http://tablet3gs.blogspot.com/2013/04/ipad-tops-customer-satisfaction-ranking.html
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